Blue Star Real Estate Services is, in a word, Prescott. The company is 100% locally-owned and 100% focused on the Prescott area market.

Many of us grew up here and stayed because of our love for the people and beauty of the landscape. We know Prescott. We are Prescott. We welcome those who want to make Prescott their hometown, too.

For those looking to buy or sell in this market or who simply want to know more about the area, you won't find Agents with more local knowledge and professionalism than Blue Star Agents. We know the landscape better than anyone locally, and we have partnered with ERA, a global real estate powerhouse, to bring state-of-the-art technology and marketing to our Clients.

We are local, we are global, and we have an enthusiasm to share our passion for the area and to serve others. In fact, our motto is "A Passion to Serve".




Nick Malouff

President and CEO

EMAIL ME: NickMalouff@gmail.com

OFFICE #: 928-778-1657

CELL#: 928-925-2023

Nick Malouff is the President and CEO of Blue Star Real Estate Services ERA Powered in Prescott, Arizona. For twenty-five years, his contributions to the Real Estate and Financial Consulting industries enabled him to visualize and bring to life a new type of brokerage that would offer agents a full-service high tech, high touch support system with a limited fee structure. Nick has a passion for real estate and for supporting important causes in the community where we live. Nick enjoys playing guitar and on a lucky night you may find him onstage jamming with a local band.

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Michelle Durnell

Michelle began her real estate career 20 years ago and has worked with buyers and sellers of commercial and residential properties.  Starting in raw and entitled land parcels of all sizes, she then moved into commercial leasing and other types of commercial properties.  In her quest to learn as much as possible, she expanded her knowledge into new homes sales/sales management and residential resale properties to include first-time buyer’s/semi-custom/custom, and luxury homes. After getting her Broker’s license in 2006, Michelle worked as an independent broker from 2006-2013 and then moved into management with two large companies.  While with West USA Realty she held two positions, Scottsdale Branch Manager, and the Director of their Commercial Division where she managed over 650+ residential agents and 70+ commercial agents and business brokers.  She also held the position of Managing Broker/Branch Manager for the largest office in the Biltmore Paradise Valley area for Coldwell Banker Realty, owned by Realogy a multi-billion-dollar fortune 500 company, where she supported 100+ residential real estate agents. Michelle is excited to utilize her experience and knowledge to successfully help Blue Star Real Estate Services, powered by ERA (another Realogy-owned Brand) grow the company while supporting the agents as she did in her other positions. 




Teresa L. Butler, CRS, GRI, ABR, ePRO

Managing Broker

EMAIL ME: TeresaButlerBroker@gmail.com

CELL#: 602-677-4538

Teresa is a Native Phoenician and ASU Alumna (Criminology/Pre-Law), and has extensive real estate experience, knowledge and contacts. For over 35 years, she has worked in Arizona real estate in varying capacities [Paralegal (Law Firms and In-House for Developers), Sales (Residential and Commercial, Award-Winning Luxury Agent), Brokerage Management (Designated Broker and Business/Sales Manager), and Development (Residential and Commercial)]. She has a proven track record of expert contract negotiation, meticulous attention to detail, thorough due diligence, and strict compliance.


Teresa and her husband, Jay Shechter, MD, a retired Cardiologist, love spending time with their five rescue dogs (including three retired greyhound racers). 

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Barbara "Nikki" Hoyle

Transaction Coordinator,

Agent Services Administrator, REALTOR®

EMAIL ME: Admin@BlueStarRESAZ.com

OFFICE #: 928-327-5700

CELL#: 928-925-5702

Nikki has lived in Prescott for 21 years and has been a licensed real estate agent since 2003.  Her diverse background includes working in community and private businesses related to real estate and the home building industry as a Sales Associate (resale and new home), Sales Assistant, Office Administrator, Concierge, Receptionist and Hostess.  Nikki shares her passion for real estate by using the business skills she has acquired to support the successes of the agents and the company.

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Alayna Robb

Alayna has lived in Prescott off and on since 2007, adventuring around the states but always returning home. After completing her Bachelor’s Degree in Interior Design with a Studio Art Minor from Northern Arizona University, she branched out to continue her education by learning other platforms necessary for graphic design. Alayna has spent the last 6 years in design/graphic design, working in marketing, advertising, and branding for several companies. Her passion for the graphic design world grows more with each finished project, and she is excited to continue creating for Blue Star Real Estate Services ERA Powered.

Currently, Alayna spends her free time working to obtain her real estate license. She and her husband, Kyle, also enjoy hiking (sometimes with their cat) and playing games, and had their first child in September 2021!

Graphic Design &

Creative Promotion Specialist

EMAIL ME: arobb.malouff.fs@gmail.com

OFFICE #: 928-778-1657

CELL#: 928-499-4282

Designated Broker and General Manager

EMAIL ME: Michelle.Durnell@gmail.com

OFFICE #: 928-327-5700 ext. 100

CELL#: 602-791-2191







I cannot say enough good things about Chris Lewis. She is an excellent realtor. We have bought 3 houses in Prescott, Arizona and she was with us every step of the way! She went over and beyond for us and we will use her again if we decide to buy or sell another property! We now consider her a friend because that’s how we were treated! 

Kuddos Chris!


Chris Lewis was our realtor in February of 2021. Unexpected changes in family situation demanded we sell our Prescott, AZ home and move out of state as quick as possible. We immediately turned to Chris knowing we’d be in the best of hands. We had known her for years and had watched her become a dynamic and energetic real estate professional. She took charge of the entire situation and saw us through every facet of getting our home ready and listed. Always engaged and available 24/7, she tirelessly managed every detail great and small, all while keeping us on track with an overwhelming move. Her knowledge of the market, its trends and shifts enabled her to move decisively when needed. Through her extensive networking and marketing skills, she found the perfect buyers for our home in no time. Simply put, we couldn’t have done it with anyone else. Chris is a dedicated professional who truly understands and cares. I would recommend her services without hesitation to anyone needing the best in a realtor.  


Terri & Chris are exceptional agents. They made the entire home buying process as easy and pain-free as possible. Their attention to detail and expert knowledge of the industry helped us get the exact house we wanted. Most importantly, they care about ensuring that you find the property that is just right for you. We looked at many different homes over the course of a weekend. Terri and Chris are a fantastic team to work with. It's like having a friend on the "inside" that is working for you. Terri and Chris care about their clients and the community and neighborhood they live in.


In my wildest dreams I never thought the sale of the AZ property would occur so quickly and without major issues.  I attribute every good thing to Terri and Mark.  They are definitely "the pot of gold" under the rainbow.


Every text and conversation from day 1 has been helpful, positive, and best of all done as though we were personal friends of many years.   They kept me informed with every detail of how to best accomplish the sale and always been helpful and patient when it came to receiving, completing, and sending forms and e-documents.  Further, their hard work was not limited to the clock - many times they took time and made it a priority to talk to me "after hours".  


I wish I had the recall to every little thing they did to keep the listing and eventual sale on track. I wish I had a blow horn that would reach to AZ.  I would shout, "You are the best agents that a person could hope for!"  I wish Terri and Mark the best in their real estate careers.  They went over and above "10" on any scale.  I will always remember them.  



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